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The Central Bank has made its official website available for millions of individuals and companies to consult if they have any forgotten money to get back, which for some reason would be retained in the bank.
Do you have any money there to recover? Or maybe someone in your family, like your father and mother? Find out now how to carry out this consultation, even of deceased people.
There are cases in which the bank improperly charged fees and these amounts need to be returned to the customer. In other cases, the person closed their checking or savings account and still had some balance in it.
First, you need to access the website valuesareceber.bcb.gov.br to carry out your query, created by the Central Bank specifically for this purpose. There you will open the System of Receivables and click on “query”.
Afterwards, you will inform your CPF and date of birth, and click on “consult”. If you don't have anything to receive, a screen will appear with the words "there are no records in the database". receivables”.
On the other hand, if you have any value to recover a green sign will appear, which will indicate that you have some amount withheld in the bank, which can be from a few cents to a few thousand reais.
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It is necessary to pay attention to the deadlines on the calendar regarding your redemption date, see:
– Born until 1968 can apply between March 7th and 11th.
– Born between 1968 and 1983, the period is from the 14th to the 18th of March.
– Born in 1983 onwards, the deadline is between March 21st and 25th.
At the time of consultation you will see that you only have a window of 10 hours to make your request. And if you miss that deadline you will still have entitled to a recap. Alert yourself somehow so you don't lose.
Set an alarm on your cell phone for exactly the day the system shows you, and you don't have to stay in the recap. Now just wait for the day for you to receive.
When the day is determined for you to receive it, you will make the appointment as explained above. The difference is that a button will appear with the words “Access my Amounts Receivable”.
Afterwards, a screen will appear where you will login with your gov.br account. Regardless of whether you create a new account or access the account you already have, you will enter your CPF and click continue. If you don't have it, you'll need to create it.
You will see a screen containing a button written “Request here” and click on it. And then a screen will open for you to inform your pix key, phone and email. Then click on the button “register” and then “send request”, and that's it.
It is extremely important to point out that on the information screen with the description of the amounts you have to receive, you should check the official service channels of the institution by clicking on its name.
The Central Bank warns citizens to be aware of scams: never click on suspicious links sent by email, SMS, WhatsApp or Telegram, nor make any type of payment to obtain access to values.
Neither the Central Bank nor the other banks ask you to fill in and provide personal data, much less passwords, to allow release of withheld money at the Central Bank.
To get make this request, your account at gov.br needs to be Silver or Gold level. However, chances are high that your account is still at the bronze level. That's why you need to pay attention to the following tips.
Download the Application on your mobile phone and log in. At the top of the screen you will see the description of your account, if it is “your account is bronze level” tap on “increase level”. Then you will touch the button written “Silver”.
To become silver there are two conditions, facial recognition that must match the CNH photo and when you log in with an accredited bank. Press the “Got it” button and go back to the previous screen and go to “increase the account level”.
O money from deceased people can be redeemed. Who can apply will be the heir, attorney, guardian or trustee. However, with an important detail: The Central Bank has not yet defined how this withdrawal will be made.
What you can do for now is consult, check if you have any value to be returned. If so, the solution will be to wait for a position from Bacen on how to carry out the redemption of this amount, of deceased persons. Don't forget to look at our tab Application and check out many other news.
Therefore, if you need more information, access the System of Receivables from the Central Bank or install the app available on Google play store and app store.
